Why didn’t I get the free 750 credit for the free plan ؟

#869924
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  • Hello,

    We apologize for the issue you are facing regarding the free credits. Unfortunately, Rank Math Free users have limited access to Content AI features and do not receive the free 750 credits that are available to paid subscribers.

    If you would like to test the Content AI features, we recommend considering a subscription plan, as paid users enjoy a 15-day free trial of Content AI with credits based on their plan.

    Thank you for raising this concern, and we appreciate your understanding. If you have any further questions or need assistance, please feel free to reply to this ticket, and a human agent will assist you further.

    Sources:
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    Please follow the steps here for initial troubleshooting: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists, let us know the prompt or response you get when trying to refresh Content AI units and the URL of the affected site so we can check from our end.

    Unfortunately, we don’t offer monthly subscriptions at the moment; all our subscriptions are annual plans.

    We look forward to hearing back from you.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Why didn’t I get the free 750 credit for the free plan ؟’ is closed to new replies.