Hello,
We apologize for the issue you are facing with updating the plugin on your sites. It seems like you might be encountering the ‘Automatic Update is Unavailable for this Plugin’ error. Here are a few steps you can take to resolve this issue:
-
Reconnect Your Website with Rank Math:
- Go to WordPress Dashboard → Rank Math SEO → Dashboard → Help and click on Disconnect Account.
- After disconnecting, click on Connect Now to reconnect your website.
-
Check for Plugin Conflicts: Sometimes, conflicts with other plugins or themes can cause this issue. You can check for conflicts by following our guide on Plugin/ Theme Conflict With Rank Math.
-
Encryption Key Issue: If the website is connected but still shows the error, it might be due to an encryption issue. You can define the RANK_MATH_ENCRYPTION_KEY and RANK_MATH_ENCRYPTION_SALT constants in your wp-config.php file to resolve this. Here’s how you can add it:
define( 'RANK_MATH_ENCRYPTION_KEY', 'S)xC=}0D!J;GB[Waz*)@lQ@!?MmXjQp>w57v!zeK,{WzdlF3>lnU5G8
Sources:
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Since you are using the free version of Rank Math, you will receive errors updating Rank Math PRO.
If this is a mistake and you have an active Rank Math PRO subscription, please share the email address of your PRO account.
Please note that Content AI plans differ from our Rank Math PRO subscription and you can use your Content AI Plan using the free version the plugin.
Also, please follow this guide to fix the issue by connecting to your PRO account:
https://rankmath.com/kb/fix-pclzip-err-bad-format/
Looking forward to helping you.
This is all wrong. It’s doing this because it does not know I have PRO. I have PRO and have paid for it. Please fix this immediately. Email is i***@t***************
https://imgur.com/a/JNmUqYC
Hello,
Please note that Rank Math subscriptions are only valid for a year, after which you will need to renew the subscription. From the screenshots you shared, it appears the PRO subscription has already expired.
If that is not the case, please search and forward a receipt from FastSpring.com so we can locate your account.
Thanks.
Stop playing games… it says completed. GET IT WORKING NOW PLEASE.
https://imgur.com/a/r3xrnLF
Hello,
The subscription you are referring to is for Content AI, not for the PRO subscription. The PRO subscription expired in July this year.
If you check the screenshot you shared in the description it clearly states Content AI Creator instead of PRO Subscription.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
