My free trial ai credit not get my tigercabs.in domain

#869226
Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issue you are facing with your free trial AI credits not being applied to your domain tigercabs.in.

    Please ensure that you are logged into the correct account that you used to purchase or activate your Content AI credits. Once logged in, you can check your credits by navigating to Rank Math > Account > Website or by visiting this URL: Rank Math Account.

    If you see the correct credit count but it’s not reflecting on your website, please go to your WordPress admin area and follow these steps:

    1. Navigate to Rank Math > Dashboard > Help.
    2. Disconnect and then reconnect your Rank Math account.

    After reconnecting, refresh the credits count in your Content AI section to ensure it requests the updated credits from our server.

    If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention!

    Princess

    1 year, 2 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Also, please make sure that you are running the latest version of Rank Math plugin.

    Let us know if this fixes the issue.

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.

    If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘My free trial ai credit not get my tigercabs.in domain’ is closed to new replies.