social share image not working

#869128
  • Resolved wefreeads

    1 year, 7 months ago

    Rank Math free

    sir,
    today i write same problem couple of times , but my problem is not solved, i sent my wordpress admin details also, but not solved, please help me, again i will give my wordpress adm details, please log in and solve sir,

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the issue you are facing with the social share image not working. Thank you for your patience and for providing your WordPress admin details.

    There are a few things you can check to troubleshoot this issue:

    1. Check if you’ve added Facebook/Twitter sharing images through the Rank Math Meta Box. Ensure that the images are correctly set up as shown below:
      Social Meta using Rank Math

    2. Image Dimensions & Format: Make sure the image you are using meets the required dimensions and format. Facebook supports jpeg, png, and gif formats, and the recommended image size is 1200px X 630px. If the image dimensions are too small or too large, social networks may not display your desired image correctly.

    For more detailed troubleshooting, you can refer to our guide on why the Open Graph/Social Preview Image isn’t appearing.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for your understanding!

    Sources:
    Open Graph/Social Preview Image Is Not Displayed » Rank Math

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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