Username link update

#867048

Resolved Hereaft
1 year, 7 months ago

Rank Math free

Hi,

I requested a username update, and support got back to me with confirmation that it was done. I can see the change on my end, however the link to my username hereaft, is still the previous username: https://support.rankmath.com/users/austin-falk/

Is it possible to get this changed to reflect my changed username?

https://support.rankmath.com/users/hereaft/

Thanks for the help so far.

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 7 months ago

Hello,

We apologize for the issue you are facing with the username link not reflecting the recent change. Thank you for bringing this to our attention.

To resolve this, we recommend replying to your existing ticket. A human agent from the Rank Math Support team will be able to assist you further and ensure that the link is updated to reflect your new username.

Thank you for your patience, and we appreciate your understanding as we work to resolve this for you!

Sources:
How to Change Your Username in Rank Math » Rank Math

Princess
1 year, 7 months ago

Hello,

We have replied to your other ticket about the same issue. We are closing this one in favor of that.

Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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