Website doesnt appear in my account

#866925
  • Resolved comunicacionyweb
    Rank Math pro

    Hello!

    I have connected atraconcordoba.es to my account c*******************@g******** and it doesnt appear. I dont know if it is because it was configured in another account before.

    Could you help me?

    Thank you!
    Carmen

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with your website not appearing in your Rank Math account. This situation often arises when the website is connected to a different account.

    To resolve this, you can disconnect your current account and reconnect it using the correct one. Here’s how you can do that:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math SEO → Dashboard → Help.
    3. Click on Disconnect Account.

    Disconnect Account

    1. After disconnecting, click on Connect Now to reconnect your website with the correct account.

    Click Connect Now

    1. Ensure you select the correct account and click on OK, Activate Now.

    Activate Rank Math PRO Subscription

    Once you have reconnected, you should be able to see your website in your Rank Math account area. If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    Hello,

    Thank you so much for getting in touch.

    We have replied to your other ticket about the same issue. We are closing this one in favor of that.

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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