unusaual thing need help

#866854
  • Resolved parag popat

    1 year, 7 months ago

    Rank Math free

    after installing rankmath plugin when i click RANK MATH SEO in the dashboard in wp admin it opens DASHBOARD / MODULES and not DASHBOARD.

    need help regarding this issue

    thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin. It seems that when you click on "RANK MATH SEO" in the dashboard, it is directing you to the Modules section instead of the main Dashboard.

    This behavior might be due to how the plugin is set up or a specific configuration in your WordPress installation. We recommend checking if you have the latest version of Rank Math installed, as updates often fix bugs and improve functionality.

    If the problem persists after updating, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern!

    Sources:
    Using Rank Math’s ‘Quick Actions’ Admin Menu Item

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    This is the expected behavior. If you click on the Rank Math > Dashboard, it will open on the Modules tab. You can also change the tabs from there:

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘unusaual thing need help’ is closed to new replies.