Hello,
We apologize for the issue you are facing with accessing your ticket. It seems that the ticket has been marked as private, which may restrict your access.
To resolve this, we recommend replying to the ticket you have open. A human agent from the Rank Math Support team will be able to assist you further and provide the necessary access or information regarding your ticket.
Thank you for your understanding, and we appreciate your patience as we work to resolve this issue!
I cant reply to that ticket as it says private.
Hello,
It appears your Rank Math PRO subscription might have already expired.
If you have a valid/current subscription please search and forward a receipt from FastSpring.com so we can locate the transaction.
Looking forward to helping you.
Here is the transation id RANKMATH240902-7160-72144
Hello,
We can see that you now have an active subscription to this account.
Can you please let us know the ticket URL you are trying to access so that our team can get back to you on it as you should be able to see it now?
Looking forward to hearing back from you.
I can see it now since reactivating
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
