No pictures when sharing on facebook/insta

#86555
  • Resolved guillaume eckes

    4 years, 1 month ago

    Rank Math free

    Hi, I set up an image to be shown when sharing my link on facebook instagram but this is my logo who appears.. I have no idea why and I don’t understand..

    Can you help me?

    Website: http://www.tropesa.com

    Thank you in advance,
    Guillaume

Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I checked your URL on Facebook debugger and it seems to show the image set just fine, here is a screenshot:
    img

    Are you still facing this issue?

    Looking forward to helping you. Thank you.

    ​​​​​​

    guillaume eckes

    4 years, 1 month ago

    Rank Math free

    Hi thank you for your answer. For example on Instagram this morning when sharing my website. Here it is what I see.

    guillaume eckes

    4 years, 1 month ago

    Rank Math free

    Not able to share the picture it is my logo which appears.

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    ..here is what I see I can’t see any screenshot or anything similar. Please record a screencast of what you see from your end with https://www.loom.com and share the URL in the sensitive section.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘No pictures when sharing on facebook/insta’ is closed to new replies.