Hello,
We apologize for the issue you are facing with your Rank Math subscription. Unfortunately, we do not have specific information regarding the transfer of subscriptions between accounts in the provided context.
We recommend that you reply to this ticket with your request, and a human agent from the Rank Math Support team will assist you further with the transfer of your yearly license to your new account.
Thank you for your understanding, and we appreciate your patience as we work to resolve this for you!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that the first email address you provided has an existing PRO account.
To avoid any confusion in the future, would you like to merge these two accounts?
If yes, please send an email to our billing and accounts department at s******@r*********** using the first email address, cc your new email address, and tell us the preferred email address, and we will do the needful.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
