HELP, rank math seo is not present in product configuration

#864422
  • Resolved Trung Truong

    1 year, 3 months ago

    Rank Math free

    Hello admin team. I have an issue that I need help with, currently the Rank Math dialog box in the product configuration is not displayed. A few days ago I installed the Yoast SEO plugin to try it out, because I used Rank math and couldn’t index the product pages, even though I followed the instructions online, selecting the index section in the necessary sections. After trying Yoast SEO, I found it unsuitable. I removed this plugin and encountered the problem as I described in the beginning.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math dialog box not appearing in the product configuration. This can happen for a few reasons, especially after switching between SEO plugins.

    To resolve this issue, please try the following steps:

    1. Check if Rank Math is Active: Ensure that the Rank Math plugin is still active in your WordPress dashboard.
    2. Enable Meta Box: Sometimes, the Rank Math Meta Box can be disabled. You can enable it by navigating to Rank Math SEO → Titles & Meta and ensuring that the Meta Box is enabled for products.
    3. Clear Cache: If you have any caching plugins installed, clear the cache to see if that resolves the issue.
    4. Check for Conflicts: Deactivate other plugins temporarily to check if there’s a conflict causing the Meta Box not to show.

    If none of these steps resolve the issue, we recommend replying to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to help you get it resolved soon!

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Rakibuzzaman Siam

    1 year, 3 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Titles & Meta > Product and ensure that the Add SEO Controls option is enabled.

    If you don’t see that option, ensure that you have enabled advanced mode to see the option.

    In case, you’re using the classic editor then please expand the “Screen Options” and ensure that “Rank Math SEO” is checked:

    You can follow this URL for more details on this issue: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘HELP, rank math seo is not present in product configuration’ is closed to new replies.