Hello,
We apologize for the issue you are facing with your author pages in the sitemap. The error message from Google Search Console indicates that there might be a problem with the URLs being submitted.
Here are a few steps you can take to troubleshoot and potentially fix this issue:
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Check Your Sitemap URL: Ensure that you are submitting the correct XML sitemap URL to Google Search Console. The correct URL should be something like `https://rankmath.com/wp-content/uploads/2021/05/Sorry-you-are-not-allowed-to-access-this-page-1.jpg.
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Verify Author Page URLs: Make sure that the author page URLs listed in your sitemap are valid and accessible. You can do this by visiting the URLs directly in your browser to see if they load correctly.
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Check for Redirects: If your author pages are set to redirect, ensure that the redirects are functioning properly and leading to valid pages.
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Review Robots.txt: Check your robots.txt file to ensure that it is not blocking access to your author pages. You can find this in Rank Math under Rank Math SEO → General Settings → robots.txt.
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Resubmit Your Sitemap: After making any necessary changes, remove your sitemap from Google Search Console and resubmit it as described in this tutorial.
If the issue persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share your sitemap URL with us so that we can check the issue further for you?
Meanwhile, please try to follow the steps below and see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
