Hello,
We apologize for the issue you are facing with the ‘Primary’ category resetting. This can be frustrating, and we appreciate you bringing it to our attention.
Unfortunately, the context provided does not contain specific information regarding this issue. We recommend replying to your ticket, and a human agent from the Rank Math Support team will be able to assist you further with this matter.
Thank you for your understanding, and we hope to resolve this for you soon!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We’ve already replied to your previous ticket on this issue. Please refer to this ticket:
https://support.rankmath.com/ticket/the-primary-category-keeps-resetting-all-the-time/?view=all
We are closing this ticket to avoid duplicate replies.
Looking forward to helping you there.