Hello,
We apologize for the issue you are facing with the invalid JSON response when trying to upload your credits from Rank Math AI to your WooCommerce site. Unfortunately, the provided context does not contain specific information regarding this error.
We recommend replying to this ticket with more details about the issue, and a human agent from the Rank Math Support team will be able to assist you further.
Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve it.
I want to upload my credit to the site, Rank Math SEO, general settings, content AI
When I press the upload button, the error message appears
The response is not a valid JSON response.
Your video regarding this error message has not been successful.
Switching off all plugins did not either
Neither did switching to the other theme.
Then I uninstalled rank math once, deleted it and reinstalled it, but that didn’t help either. The error message remains
Translated with DeepL.com (free version)
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please share the affected website URL with us so that we can fix the error from our end.
Looking forward to helping you.
Thank you.
Hello, Rakibuzzaman Siam
Thank you for your reaction, here is the page:
janssenundgraff.de
Hello,
When you log in to your website now you should see it being disconnected from your account.
Please reconnect it by going to WordPress Dashboard > Rank Math SEO > Dashboard > Help and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.
The issue should be fixed for your website.
Thank you.
Hello Miguel,
thank you, it works. Top
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
