Hello,
We apologize for the issue you are facing with Content AI. There are several reasons why Content AI might not be working properly:
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Content AI Subscription is Not Active: If you see a message indicating that you need an active subscription plan, you may need to select a plan here.

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Website is Not Connected to Rank Math: If prompted to connect your Rank Math account, click the Connect Now button and ensure you are logged in.

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Rank Math is Not Updated to the Latest Version: Ensure that you are using the latest version of Rank Math. You can update it by going to WordPress Dashboard → Plugins and clicking Update Now.

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Exhausted Content AI Credits: If you’ve used up your credits, you may need to refresh them in the settings.
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Other Issues: For more detailed troubleshooting, please refer to our guide on resolving Content AI related issues.
If none of these solutions resolve your issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Resolving Content AI Related Issues » Rank Math
Hello,
Can you please confirm if you’re referring to this ticket? https://support.rankmath.com/ticket/support-tickets-public/?view=all
If so, the tickets in the free section are available in public so that other users can check them and fix similar issues.
Hope that helps and please don’t hesitate to let us know if you need any other assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.