Split: “offers”, “review”, or “aggregaterating” should be specified

#86041
  • Resolved Guarigione Emozionale

    3 years, 12 months ago

    Rank Math pro

    Hi, my problem on Google Search Console is “offers”, “review” or “aggregateRating”, even having reviewed the product and with the stock full. I tried to clear the caches of the page, the site and the plugin that manages the caches … the result doesn’t change. Google always sends me the same “offers”, “review” or “aggregateRating” error. How can I fix it? https://ibb.co/kh5BgyX
    Thank you.

    Italiano:
    Salve, il mio problema su Google Search Console è “offers”, “review” o “aggregateRating”, anche avendo recensito il prodotto e con il magazzino pieno. Ho provato a svuotare le cache della pagina, del sito e del plugin che gestisce le cache… il risultato non cambia. Google mi rimanda sempre lo stesso errore di mancato “offers”, “review” o “aggregateRating”. Come posso risolverlo? https://ibb.co/kh5BgyX
    Grazie.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Michael Davis

    3 years, 12 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check some of your product URLs with Google rich results test tool to check if you can replicate this issue.

    Please note that if the issue is on your product categories you can disable the product category schema by enabling the option to remove snippet in Rank math > Titles & Meta > Product Categories.

    Looking forward to helping you.

    Guarigione Emozionale

    3 years, 12 months ago

    Rank Math pro

    Hi, I tested the URL with the problem .. The URL is the Shop Page https://guarigionemozionale.it/shop-2/.
    I performed the test on the link he recommended, and what emerged in the image below: https://ibb.co/MsZXRgK
    From the following image you can notice that the review exists on hover: https://ibb.co/k927CJ1. In the shop page I have also entered the data of the Schema on WordPress: https://ibb.co/bFLkw0x. I also tried to insert the Reviews Widget in the right column but it didn’t work.

    Italiano:
    Salve, ho effettuato il test alla URL con il problema.. L’URL è la Pagina Del Negozio https://guarigionemozionale.it/shop-2/.
    Ho effettuato il test sul link che mi ha consigliato, ed è emerso quanto esposto nella immagine di seguito: https://ibb.co/MsZXRgK.
    Dall’immagine seguente può notare che la recenzione esiste al passaggio del mouse: https://ibb.co/k927CJ1. Nella pagina del negozio ho inserito anche i dati dello Schema su WordPress: https://ibb.co/bFLkw0x. Ho provato anche ad inserire sulla colonna di destra il Widget delle recensioni ma non ha funzionato.

    Michael Davis

    3 years, 12 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Guarigione Emozionale

    3 years, 12 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    3 years, 12 months ago

    Rank Math business

    Hello,

    Could you check the credentials? Since I am getting issues when trying to log in the website.

    Looking forward to help you.

    Guarigione Emozionale

    3 years, 11 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Uzair

    3 years, 11 months ago

    Hello,

    We actually recommend disabling the Product Schema on archive and shop pages. Please do not use the Product Schema on the shop pages as that is against Google’s guidelines tool:
    https://developers.google.com/search/docs/data-types/product

    Here is a quote:
    Use markup for a specific product, not a category or list of products. For example, "shoes in our shop" is not a specific product. Currently, product rich results only support pages that focus on a single product. We recommend focusing on adding markup to product pages instead of pages that list products or a category of products.

    So, disable the Schema on the SHop page as there is no need for that Schema to be present and there is no option to fix the “issues” with Schema either.

    Guarigione Emozionale

    3 years, 11 months ago

    Rank Math pro

    The GSC validation has finally started. I believe the problem is solved. Thank you.

    Italiano:
    La convalida di GSC finalemente è partita. Credo che il problema sia risolto. Grazie.

    Michael Davis

    3 years, 11 months ago

    Rank Math pro

    Hello,

    We are glad to hear that.

    Let us know if the issue is resolved.

    If you have any further question(s), please let us know. Thank you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Split: “offers”, “review”, or “aggregaterating” should be specified’ is closed to new replies.