Hello,
We apologize for the issue you are facing with your Content AI credits. It seems that although your account shows that you have 7,500 credits available, they are not appearing on your website.
To resolve this, please follow these steps:
- Log in to your Rank Math account area and ensure that your account has Content AI credits left.
- Then, navigate to Rank Math SEO → General Settings → Content AI on your website and refresh the Content AI credits.
- If your credits still don’t appear, you may need to reconnect your account as shown in the provided link.
If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hallo Michael Warzitz,
Ihr Abonnement von “Content AI Starter” wurde erfolgreich aktiviert.
Verwalten Sie Ihre Bestellungen
Content AI-Credits: 0 / 7500 Verfolgte Schlüsselwörter: 0 / 0
Monatliche Credits: 7500
Verwendete Credits: 0
Zurücksetzung der Credits am: 20. September 2024
Wie lange dauert es denn bis die Crediats aktiviert werden?
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please ensure you have updated to the latest version of our plugins according to the Rank Math changelog https://rankmath.com/changelog,
Then follow the guide below to restore the credit on your website:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
However, if the issue persists, please share a screenshot of the pop-up notification shown when refreshing the credit with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.
Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hallo,
ich bin heute nochmals alles durchgegangen, habe das Konto nochmal neu verbunden, jetzt habe ichmeine Credits.
Danke
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
