No Option to Select Primary Product Term

#859935
  • Resolved Jo
    Rank Math free

    Hello!

    When editing a product (not post), there is no option to select the primary category for the product.

    I can select multiple categories but there is no box where I can select which should be the primary category that should display in the breadcrumb.

    Have the option for posts but not products.

    Under Rank Math -> Titles & Meta -> Products – > Primary Taxonomy, I’ve selected Product Categories.

    But when editing individual product, there is no box for selecting which product should be the primary product category.

    I’d be happy to share screenshots if that would help.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    We apologize for the issue you are facing with selecting the primary product category. It seems that you have already set the Primary Taxonomy to Product Categories under Rank Math settings, which is the correct step.

    However, the option to select a primary category for products may not be visible if the settings are not configured correctly or if there are specific conditions affecting it. Here are a few things you can check:

    1. Ensure that you have multiple categories assigned to the product: The primary category option will only appear if you have more than one category assigned to the product.
    2. Check for any plugin conflicts: Sometimes, other plugins can interfere with Rank Math’s functionality. Try deactivating other plugins temporarily to see if the option appears.
    3. Update Rank Math: Ensure that you are using the latest version of Rank Math, as updates often fix bugs and improve functionality.

    If you still do not see the option after checking these points, please reply to this ticket with any relevant screenshots, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    How to Use Product Schema for Easy Digital Downloads Products » Rank Math
    Why Can’t I Enter More Than 1 Focus Keyword in Post and Product Categories? » Rank Math

    Jo
    Rank Math free

    Thank you.

    I have multiple categories selected as you can see here:

    https://ibb.co/WfPJW6b

    I don’t see any conflicts with any other plugins.

    I am using the most updated version of Rank Math: Version 1.0.225

    Can you please let me know how I can get the box where I can select the Primary Term for products?

    Thank you,

    Jo

    Hello,

    Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

    To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    Jo
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We enabled the option to add SEO control for products in WordPress Dashboard → Rank Math SEO → Titles & Meta → Products → Add SEO Controls as shown below:

    You can now select the primary category for your products.

    We hope this is helpful, and please do not hesitate to let us know if you need our help with anything else.

    Thank you.

    Jo
    Rank Math free

    Thank you very much. I had tried that but thought I was looking for a box underneath like it is in posts but didn’t realize that you need to hover over the categories. Now I see that, thank you!

    I had turned off “Add SEO Controls” as I didn’t want to see the SEO score. I searched for a code snippet to remove SEO score and found this (see below). Is there a way I can hide the SEO score from all products, posts and pages?

    add_filter( ‘rank_math/show_score’, function () { if(is_product()) { return false; } } );

    Hello,

    The filter you used only applies to your product.

    You can use this filter instead to hide the SEO Score in all pages/posts list in your WordPress Dashboard:

    /**
     * Filter to hide SEO SCcore
     */
    add_filter( 'rank_math/show_score', '__return_false' );

    Hope that helps.

    Jo
    Rank Math free

    Thank you for all your help!

    Hello,

    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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