Analíticas Rank Math a 0 continuo

#859709
  • Resolved pasalarisa
    Rank Math free

    Buenos días,
    Llevo varios meses teniendo problemas con las analíticas de Rank Math. He probado varias cosas pero siempre se mantienen a cero. Su bot de soporte me indica que envíe mi información de sistema para ver cuál es el error. Mi Google search console me indica que hay tráfico pero no lo recoge las analíticas de su plugin.

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  • Hello,

    We apologize for the issue you are facing with Rank Math Analytics showing zero data. Thank you for raising this concern.

    To help resolve this, please follow these steps:

    1. Check Connections: Ensure that your Google Search Console and Google Analytics modules are connected correctly in Rank Math. You can verify this under Rank Math SEO → General Settings.
      Analytics and Search Console connected

    2. Import New Data Manually: If there are no errors and cron jobs are running correctly, you can manually import new data. Go to the Analytics section and click on Delete Data in the Analytics Database section, then click on Update Data manually. This should fetch your data within a few minutes.
      Delete and Update data in Analytics

    3. Check for Errors: After updating, head over to the Analytics page from Rank Math SEO → Analytics. You can check for any errors in the Search Console or any plugin conflicts by right-clicking on the page and selecting Inspect Element.
      Check Developer Console for any errors

    4. Copy System Info: If the data still does not appear, open Rank Math SEO → Status & Tools → System Status and click on Copy System Info to Clipboard. This information will be helpful for our support team to diagnose the issue further.
      Copy System Info to Clipboard

    Once you have copied the system info, please reply to this ticket with that information, and a human agent from our support team will assist you further.

    If you have any more questions or need additional assistance, feel free to ask!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Hello,

    Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

    To solve this issue, you need to fetch fresh data from Google. This is a simple process that you can do by following the steps below:

    1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button. This is the first process before you will update the data manually unlike what was suggested by the bot.

    2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

    3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

    Following the above steps should fix the issue.

    You can refer to this guide for reference: https://rankmath.com/kb/zero-search-traffic-error/

    However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google and you should be able to see the updated data.

    You might see other actions that are scheduled to RUN as well, it is quite normal and you don’t have to worry.

    Let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Analíticas Rank Math a 0 continuo’ is closed to new replies.