Glitch on WordPress

#859608
  • Resolved Blankita Cordero

    1 year, 7 months ago

    Rank Math free

    I think there’s some glitch in the plugin, it’s been happening for some time but I’ve been too lazy to write this ticket. Basically, in the sidebar section of rank math where you set your meta description/ title etc… the characters that I start typing out don’t add up to how many are there compared to the characters it says are there, I’ll have 3 characters in the line and It says 60 characters are there. then I’ll type out 4 characters out of let’s say 75 characters and it’ll say 64/75, that’s kind of the first issue.

    the second issue is that having the plug-in activated causes my blog titles to well look fucked up like this, “this is my blog title” is how it looks below or something to that nature<
    “th
    is
    is
    my
    bl
    og
    ti
    tl
    e”

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the issues you are facing with the Rank Math plugin. It sounds like there may be a glitch affecting the character count in the meta description and title fields, as well as how your blog titles are displayed.

    For the first issue regarding the character count not matching what you type, this could be a bug or a conflict with another plugin or theme. We recommend checking if there are any updates available for Rank Math and your WordPress installation, as updates often fix bugs.

    Regarding the second issue with your blog titles appearing incorrectly, this could also be related to a conflict or a formatting issue. It might help to clear your browser cache or try viewing your site in a different browser to see if the problem persists.

    If these suggestions do not resolve the issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for bringing this to our attention!

    Sources:
    General Tab in Meta Box of Rank Math SEO Plugin

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Glitch on WordPress’ is closed to new replies.