Search console connected but my analytic account is not connected

#859318
  • Resolved TH
    Rank Math free

    Hi there,

    I’m setting up Rank Math Analytics on my word press site and have encountered the issue that I can find my website on Search console but nothing is on Analytics. I have tried to follow the below instruction several times but it’s still not working for me.

    https://support.rankmath.com/ticket/analytic-account-not-found/

    Please let me know what I should do.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with connecting your Analytics account. Thank you for raising this concern.

    To resolve the issue of your Analytics account not being connected, please follow these steps:

    1. Check if Rank Math SEO Account is Connected: Ensure that your website is connected with the Rank Math account that has a PRO license. You can do this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab from the left sidebar. If your website is not listed, you will need to reconnect it.
      Open the Websites tab
      Connected Websites with Rank Math

    2. Reconnect Your Account: If your website is not connected, go to Rank Math SEO → Dashboard → Help and click Disconnect Account. After that, click the Connect Now button to reconnect your account.
      Disconnect Account in Rank Math
      Click Connect Now

    3. Refresh Tokens: If you still see no data in Analytics, it may be due to expired authorization tokens. To refresh them, delete the Rank Math app from your Google Account permissions here and then reconnect your Google services through Rank Math.
      Remove Access to Rank Math SEO

    4. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option to validate the connection with your Google account. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections
      Issue with Google Analytics connection

    If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your patience!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    TH
    Rank Math free

    Hi there,

    I’m setting up Rank Math Analytics on my word press site and have encountered the issue that I can find my website on Search console but nothing is on Analytics. I have tried to follow the below instruction several times but it’s still not working for me.

    https://support.rankmath.com/ticket/analytic-account-not-found/

    Please let me know what I should do.

    Thanks,

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

    If however, you are having challenges with this, then follow the steps below to fix it.

    Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

    Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

    First of all, check to make sure that you have a verified Google Analytics properties, if not follow the attached link to create one.

    If you already have verified properties and you’re still unable to connect them – then follow these steps

    1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    permissions

    2) Re-connect to regenerate the auth token from Google

    After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    reconnect

    3) Grant all necessary permissions

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

    permissions

    4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

    You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    We hope this resolves the issue for you.

    If you still face any problems or have any questions, please let us know.

    We’re always here to help.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Search console connected but my analytic account is not connected’ is closed to new replies.