Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
You need to go to your database (for example using PhpMyAdmin) and in the table users, check your user ID.
After that, go to the table usermeta and look for a row called capabilities with your user ID and replace the current text with this one:
a:1:{s:13:"administrator";s:1:"1";}
Warning: Modifying the database is dangerous so be cautious and also make a database backup before doing any changes.
Looking forward to helping you. Thank you.
Hello!
Thank you for your reply.
I tried this, but I still don’t have the capabilities.
Anything else I can try?
Thanks,
Kismet
Hello,
Another option would be to delete all of Rank math data(which will reset everything from Rank math) and then reinstall the plugin.
You can use this filter to ensure you clear all data: https://rankmath.com/kb/filters-hooks-api-developer/#clear-rm-data
To ensure your settings are not all lost, head to Rank math > Status & Tools > Export & Import and export your settings which you can import when you reinstall.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
