Hello,
We apologize for the confusion you’re experiencing with your purchase. It sounds like there may have been a mix-up with the accounts or the products you intended to purchase.
To clarify, if you intended to purchase Rank Math PRO, you should be able to access all the features associated with that plan, including the SEO tools. If you see that you are on the AI Starter plan instead, it may be due to using a different email address for your PRO account.
You can check your Rank Math account by logging in here to see what plan is currently active. If you find that you have indeed purchased the AI Starter instead of Rank Math PRO, please contact our support team to merge your accounts or change the email connected to your PRO account. You can do this by submitting a ticket through the Rank Math Support Forum.
In your ticket, please include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team assist you more effectively.
Thank you for raising this concern, and we hope to resolve it for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
It seems like you’ve marked this ticket as resolved.
Can you please confirm if you still need our assistance with this issue or anything else?
Looking forward to hearing back from you.
Thank you.
I’ve taken care of it. After a bit I was able to get to the pro plan purchase and now I am up and running. I will be playing with the ai for a few days to decide if I want to keep it. Until then, I’m on the free trial still.
Thank you.
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
