Page schema off problem - Support

Resolved Sads Help
1 year, 7 months ago

Rank Math free

Hi, i have a problem with rank math its new i have not seen it before, i have a page or post and it says the schema is off for it, i have set the page/post to index and i have set the schema to article and it still says schema is off , https://imgur.com/a/Xbj7ceY this is an image that shows the problem thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

RankBot
1 year, 7 months ago
Hello,

We apologize for the issue you are facing with the schema being marked as off for your page or post. It seems like you have already set the schema type to "Article" and ensured that the page/post is set to index.

To resolve this issue, you can try the following steps:
1. Open the Post/Page: Go to your WordPress admin area and open the specific post or page where the schema is showing as off.
2. Check Schema Settings: Navigate to the Rank Math settings for that post/page and ensure that the schema type is correctly set to "Article".
3. Save Changes: After confirming the settings, make sure to save the changes. Sometimes, simply re-saving the post/page can help refresh the schema settings.
4. Clear Cache: If you are using any caching plugins, clear the cache to ensure that the latest changes are reflected.
5. Check for Conflicts: Ensure that there are no other plugins or themes that might be conflicting with Rank Math’s schema settings.
If the issue persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
How to Setup Rank Math SEO Plugin Properly
Rakibuzzaman Siam
1 year, 7 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools, and from there click on the following buttons and see if that works for you:
https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients
https://rankmath.com/kb/rank-math-status-and-tools/#recalculate-seo-score-for-posts

If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Let us know how it goes. Looking forward to helping you.

Thank you.

Sads Help
1 year, 7 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Jeremy
1 year, 7 months ago

Hello,

We checked your website admin dashboard and the schema info from the page list doesn’t seem to show any indications that its “off”. See screenshot:

Can you please confirm if you already addressed the issue?

Looking forward to helping you.

RankBot
1 year, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Page schema off problem’ is closed to new replies.