Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you share your website URL (in the Sensitive Data section) so we can check it and try to advise you?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Could you share the URL(s) you are acing this issue. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
hi
i have contacted flo theme and they told me rank math is not compatible with flo theme 🙁
Hello,
We are so sorry to hear that. Could you please tell us which theme is not working because we have tested a few of them and they work.
We have previously worked with FloThemes team to make some of their themes compatible with Rank Math and we would love to bring more themes into the envelop.
https://rankmath.com/compatibility/flothemes/
We look forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.