No Analytics

#857345
  • Resolved Nicole Pocklington

    1 year, 7 months ago

    Rank Math free

    I have gone through and reconnected several times to show the traffic, but it continues to show 0.

    In the troubleshooting article, it said to copy and paste the system information, so I am doing that below:

    
### rank-math ###

version: 1.0.225
database_version: 1
plugin_plan: Free
0: undefined
1: undefined
2: undefined
active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing
refresh_token: Token exists
permissions: 
	Search Console: Given
rank_math_404_logs: Not found
rank_math_redirections: Not found
rank_math_redirections_cache: Not found
rank_math_internal_links: 160 KB
rank_math_internal_meta: 16 KB
rank_math_analytics_gsc: 80 KB
rank_math_analytics_objects: 32 KB
rank_math_analytics_inspections: 112 KB

### wp-core ###

version: 6.6.1
site_language: en_US
user_language: en_US
timezone: America/Los_Angeles
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

### wp-dropins (2) ###

db-error.php: true
maintenance.php: true

### wp-active-theme ###

name: Olsen Light (olsen-light)
version: 1.7.1
author: CSSIgniter
author_website: https://www.cssigniter.com
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, title-tag, post-thumbnails, html5, editor-styles, editor-style, menus, widgets
theme_path: /home2/behineq6/public_html/wp-content/themes/olsen-light
auto_update: Enabled

### wp-mu-plugins (3) ###

Endurance Browser Cache: version: 0.4, author: Mike Hansen
Endurance Page Cache: version: 2.2.1, author: Mike Hansen
SSO: version: 0.4, author: Garth Mortensen, Mike Hansen

### wp-plugins-active (10) ###

AddToAny Share Buttons: version: 1.8.11, author: AddToAny, Auto-updates enabled
Akismet Anti-spam: Spam Protection: version: 5.3.3, author: Automattic - Anti-spam Team, Auto-updates enabled
Grow for WP: version: 1.5.0, author: Grow, Auto-updates enabled
Jetpack: version: 13.7, author: Automattic, Auto-updates enabled
Jetpack Protect: version: 2.2.0, author: Automattic - Jetpack Security team, Auto-updates enabled
MailerLite - Signup forms (official): version: 1.7.12, author: MailerLite, Auto-updates enabled
Rank Math SEO: version: 1.0.225, author: Rank Math, Auto-updates enabled
Site Kit by Google: version: 1.133.0, author: Google, Auto-updates enabled
UpdraftPlus - Backup/Restore: version: 1.24.4, author: UpdraftPlus.Com, DavidAnderson, Auto-updates enabled
Wordfence Security: version: 7.11.7, author: Wordfence, Auto-updates enabled

### wp-server ###

server_architecture: Linux 4.19.286-203.ELK.el7.x86_64 x86_64
httpd_software: Apache
php_version: 8.2.18 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 60
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 512M
php_post_max_size: 516M
curl_version: 8.7.1 OpenSSL/1.1.1w
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-08-15T19:57:08+00:00
utc-time: Thursday, 15-Aug-24 19:57:08 UTC
server-time: 2024-08-15T12:57:07-07:00

### wp-database ###

extension: mysqli
server_version: 5.7.23-23
client_version: mysqlnd 8.2.18
max_allowed_packet: 268435456
max_connections: 150

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home2/behineq6/public_html/wp-content
WP_PLUGIN_DIR: /home2/behineq6/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable
Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

    If the issue persists, please follow the steps below to create a troubleshooting log so that we can check the issue further for you.

    1. At first add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending  or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    This is how it should look like:

    When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘No Analytics’ is closed to new replies.