Hello,
We apologize for the issue you are facing with not seeing the new plugin after paying for Rank Math PRO with PayPal.
After purchasing Rank Math PRO, you should be able to install and activate it from your WordPress admin area. If you have completed the payment but do not see the plugin, please ensure that you have logged into your Rank Math account and connected your website to activate your license.
If you still encounter issues, we recommend replying to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
