Hello,
We apologize for the issue you are facing with your account not being upgraded. To resolve this, please ensure that you are logged into the correct Rank Math account that you used to purchase the PRO plan. If you find that your account is still showing as free, it may be due to using a different email address for the PRO upgrade.
You can follow these steps:
- Log into your Rank Math account and check if you can download Rank Math PRO from your dashboard.
- If it is unavailable, please contact our support team to merge both accounts or change the email connected to your PRO account.
For more details on how to do this, you can refer to this article: I Purchased Rank Math PRO but Rank Math is Still Showing FREE.
Thank you for raising this concern, and we look forward to assisting you further!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
