Hello,
We apologize for the issue you are facing with your subscription. To resolve this, we will need to process a refund for your current subscription and then you can purchase the correct Rank Math Pro subscription based on your requirements.
Please let us know if you would like us to proceed with the refund. For more details, you can refer to the following article: How to Downgrade Your Plan.
Thank you for raising this concern, and we look forward to hearing back from you!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
