Split: Redirection

#855505
  • Resolved robo26
    Rank Math free

    I am having a similar issue across several sites. I note that when I choose to redirect an item in the 404 monitor, either in bulk or individually, it results in a critical error. I have tried to rebuild the database but to no avail.

    This seems to have become an issue in the past couple of weeks, is it possible that the previous update on the 8th of August is causing this issue? From the changelog I note that one of the areas improved:

    “Improved: Moved Redirections code to React to load blazing fast. We will gradually enhance the performance of other modules.”

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have separated your concern into a new ticket so we can assist you accordingly.

    Our dev team released a Beta version of the plugin that fixes the redirection issues.

    Please try updating to the beta version of Rank Math by following this guide: https://rankmath.com/kb/version-control/#beta-updates

    If you don’t see an update available, please go to Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients. Then, clear your caches, server, and WordPress and check again.

    You can disable the Beta updates once you update to the latest version (which will be released soon) and if the issue is gone.

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Split: Redirection’ is closed to new replies.