Hello,
We apologize for the issue you are facing with breadcrumbs on your WordPress site. It seems like you are having trouble with the breadcrumb structure for posts created through a plugin.
To resolve breadcrumb issues with Rank Math, please ensure that:
- Rank Math Breadcrumbs are Enabled: Go to WordPress Dashboard → Rank Math SEO → General Settings → Breadcrumbs and make sure the breadcrumbs feature is enabled.
-
Add Breadcrumbs to Your Template: If you haven’t already, you can add the following shortcode to your theme files or templates where you want the breadcrumbs to appear:
[rank_math_breadcrumb]
You can also refer to our guide on how to add breadcrumbs in block themes here.
- Check for Conflicts: Ensure that no other plugins or your theme are adding their own breadcrumbs, as this can cause conflicts. If they are, consider disabling those features.
- Customize Breadcrumb Settings: You may want to customize the breadcrumb settings under Rank Math SEO → General Settings → Breadcrumbs to fit your desired structure.
If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
To help us understand the problem more clearly and provide a quick and smooth solution, please elaborate more on the issue you are experiencing.
You can send screenshots showing the exact problem and, if possible, a recorded screencast video demonstrating the issue.
You can use tools like Imgur for screenshots or Loom for screencasts.
We look forward to helping you further.
Thanks.
Hello,
The screenshot you shared is the breadcrumbs for the 2 URLs.
The structure you have shared is exactly the breadcrumbs: site.com/city/place/namePlace
Could you please provide more details of the breadcrumbs issue so we can check and advise accordingly?
Looking forward to helping you.
Hello, in the second example
There is no city. Only the category “place” “place” is repeated twice.
site.com/place/place/place/namePlace
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
