Hello, we apologize for the issue you are facing with your Rank Math account showing as free despite subscribing to the PRO version.
To resolve this, please log into your Rank Math account and check if you can download Rank Math PRO from your dashboard. If it is unavailable, it might be due to using a different email address for your PRO subscription than the one associated with your free account.
In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by navigating to the Rank Math Support Forum and opening a ticket.
When submitting a ticket, please include the email address(es) you want to connect to your PRO account and any relevant details about your subscription. Our support team will assist you in resolving this issue promptly.
Thank you for raising this concern!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
It seems like you’ve marked this ticket as resolved.
Can you please confirm if you still need our assistance with this issue or anything else?
Looking forward to hearing back from you.
Thank you.
