no search console profile & update manually button is missing

#85230
  • Resolved Greg Parker

    5 years, 4 months ago

    Rank Math free

    Hi, This is a new site and it’s currently hidden behind a ‘coming soon’ page, so this could be a complicating factor. It has an authorization code in the search console but the site doesn’t show in the dropdown.

    It has this error message:

    The data sets are empty in your cache. You can wait for the next cronjob (17/09/2020 00:00:00) or Update Manually.

    Note: Please update your data by clicking on ‘Update Manually’. Google only stores data from the last 90 days – a dataset older than that can’t be updated anymore.

    I followed part of the steps from this thread, adding the wp-crontrol plugin, deleting the cron and flushing the cache, but there’s still no ‘update manually’ button.

Viewing 1 replies (of 1 total)
  • Michael Davis

    5 years, 4 months ago

    Rank Math free

    Hello,

    Thank you for getting in touch and I am extremely sorry about the trouble this might have caused.

    I checked your site and tested the search console module with demo data and it seems to be working perfectly fine.

    Please make sure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).

    Also, ensure that the Google account you used to connect your Google Search Console profile is the same one you have used to verify your domain on GSC.

    If it still doesn’t work, we have found that using a different Google account to verify your domain and connect your website usually works. Or, you can try using the Google Site Kit if it still won’t work and disable the Search Console inside Rank Math by going to WordPress Dashboard > Rank Math > Dashboard

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    5 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘no search console profile & update manually button is missing’ is closed to new replies.