Issue with Rank Math Meta Box Not Displaying on Post Editor

#851645
  • Resolved Aura Lee

    1 year ago

    Rank Math free

    I am experiencing a problem with Rank Math on my website where the meta box is not displaying in the post editor. Despite updating to the latest version and clearing the cache, the SEO settings panel is missing from the editor interface. This issue has been occurring since yesterday and is hindering my ability to optimize posts effectively. Could you please assist in troubleshooting and resolving this issue?

    Thank you for your support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year ago

    Hello,

    We apologize for the issue you are facing with the Rank Math Meta Box not displaying in the post editor. This can indeed be frustrating, especially when you’re trying to optimize your posts.

    Here are some steps you can take to troubleshoot and resolve this issue:

    1. Check Titles & Meta Settings:

      • Navigate to Rank Math SEO → Titles & Meta from your WordPress dashboard. Ensure that the Meta Box is enabled for the specific post type you are working on.
        Navigate to Titles and Meta Settings

    2. Select the Post Type/Taxonomy:

      • In the Titles & Meta settings, select the post type (e.g., Posts, Pages) where you want the Meta Box to appear. Make sure to enable the Add SEO Controls option.
        Select Post Type/ Taxonomy
        Enable Add SEO Controls option

    3. Check Editor Type:

      • If you are using the Block Editor, look for the Rank Math SEO icon at the top-right corner of the editor. If you are using the Classic Editor, scroll down to see if the Meta Box appears there.
        Rank Math SEO icon in the Block editor
        Rank Math's Meta box in Classic Editor

    4. Screen Options:

      • If you are using the Classic Editor and still do not see the Meta Box, click on Screen Options at the top-right of your screen and ensure that the Rank Math SEO checkbox is checked.
        click on Screen options
        Select Rank Math SEO checkbox

    5. Multiple Meta Boxes:

      • If you have multiple Meta Boxes due to other plugins or custom fields, you may need to adjust their priority. You can refer to our tutorial on how to add a filter/hook to your website if necessary.

    If after following these steps the Meta Box is still not showing, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it quickly for you!

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Princess

    1 year ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting steps, please follow this tutorial: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issue with Rank Math Meta Box Not Displaying on Post Editor’ is closed to new replies.