Facing problem in search console integration in rank math? - Support

Resolved Phill Jones
6 months, 3 weeks ago

Rank Math free

Hello,

I’m experiencing issues with the integration of Google Search Console in Rank Math. While I’ve connected my website https://picsartdl.com/ to Search Console, the data doesn’t seem to sync correctly with Rank Math, and some metrics are missing or incorrect. Could you assist me with troubleshooting this issue and ensure that the Search Console data is accurately reflected in my Rank Math dashboard?

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
6 months, 3 weeks ago
Hello,

We apologize for the issue you are facing with the integration of Google Search Console in Rank Math. To troubleshoot this problem, we recommend the following steps:
1. Reconnect Your Google Account: Sometimes, simply reconnecting your Google account can resolve syncing issues. You can do this by going to Rank Math SEO → General Settings → Analytics and clicking on the Reconnect option.
2. Test Connections: In the same Analytics settings, use the Test Connections option to check if Rank Math is able to fetch data from your Google Search Console. A green signal indicates a valid connection, while a red signal indicates an issue.
3. Check for Plugin Conflicts: Ensure that there are no conflicts with other plugins that might be affecting the integration. You can refer to our guide on confirming a theme/plugin conflict with Rank Math.
4. Review Error Logs: If the issue persists, check the error logs for any specific errors related to the integration. You can find this in the Rank Math Status and Tools.
If you have tried these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern, and we hope to resolve it quickly for you!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Rakibuzzaman Siam
6 months, 2 weeks ago
Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

For initial troubleshooting, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

If the issue persists, please follow the steps below to create a troubleshooting log so that we can check the issue further for you.

1. At first add the following filter to your website:
```
add_filter( 'rank_math/analytics/log_response', '__return_true' );
```
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:
```
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
```
This is how it should look like:

When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

Let us know how it goes. Looking forward to helping you.

Thank you.
RankBot
5 months, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Facing problem in search console integration in rank math?’ is closed to new replies.