Hello,
We apologize for the issue you are facing regarding the unexpected charge. To cancel your subscription and request a refund, please follow the steps outlined in our tutorial on how to cancel your subscription: How to Cancel Your Rank Math Subscription.
If you encounter any issues while canceling or if you would like us to forward your cancellation request to the concerned team, please reply to this ticket, and a human agent will assist you further.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter for you.
Sources:
How to Cancel Your Rank Math Subscription » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
