problem with product page on website

#848464
  • Resolved albaghlinfo
    Rank Math free

    When I do an update on any page of the site, an unwanted part appears and when I click on it, it turns me into RankMath, and I want to know why this part is and I want to get rid of it.

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  • Hello,

    We apologize for the issue you are facing with your product page. It sounds like you might be encountering a problem related to unwanted redirects or elements appearing after updates. This can sometimes happen due to conflicts with themes or plugins.

    To troubleshoot this issue, we recommend performing a quick conflict check:

    1. Backup Your Site: Before making any changes, ensure you have a complete backup of your website.
    2. Enable Troubleshooting Mode: Disable Rank Math and check if the unwanted part still appears. If it doesn’t, then the issue may be related to Rank Math.
    3. Disable Other Plugins: If the problem persists, try disabling other plugins one by one to identify if any of them are causing the conflict.

    If you continue to experience issues after these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Random URLs Redirecting Even When No Redirect Was Created » Rank Math
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    That is Rank Math’s Frontend Status Bar: https://rankmath.com/kb/analytics-stats-bar/

    Please note that it is only visible to the logged-in administrators, and your visitors will never see this. However, you can disable this from your WordPress Dashboard > Rank Math > General Settings > Analytics > Frontend Stats Bar:

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘problem with product page on website’ is closed to new replies.