Invalid API key. Please check your API key or reconnect the site and try again.

#848328
  • Resolved David Blinder
    Rank Math free

    I added another site to RankMath cause I am excited to get started with this Content AI and then I might want you larger SEO product.

    So, this site doesn’t work with content AI either.

    OrangeCountyCoast.com does not show up on the dashboard in RankMath as a domain? When I check credits I get
    Invalid API key. Please check your API key or reconnect the site and try again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the invalid API key and the Content AI not working for your site. Thank you for raising this concern.

    To resolve the invalid API key error, please follow these steps:

    1. Check Your API Key: Ensure that the API key you are using is correct. You can retrieve the API key from your Bing Webmaster Tools account by navigating to Settings → API Access → API Key and copying it from there.
      Copy API Key from Bing Webmaster Tools

    2. Add the API Key to Rank Math: In your WordPress admin area, go to Rank Math SEO → Instant Indexing. Under the Settings tab, paste the Bing API key and click Save Changes.
      Add Bing API key to Instant Indexing Settings

    3. Reconnect Your Site: If the issue persists, try disconnecting and reconnecting your Rank Math account. You can do this by going to your WordPress admin area, then navigating to Rank Math → Dashboard → Help, and following the prompts to disconnect and reconnect.
      disconnect
      reconnect

    4. Check Connected Websites: Make sure that your site, OrangeCountyCoast.com, is properly connected to your Rank Math account. You can check this by visiting the Connected Websites section in your Rank Math account.
      Click Websites

    After following these steps, please refresh your credits in Content AI and see if the issue is resolved. If you continue to experience problems, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    We hope this helps, and please let us know if you need any more assistance!

    Sources:
    How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math

    This was not the answer I was looking for.
    How can bing be involved in your delivery of ContentAI product.

    So far I cannot get the credits to show on the domains in wp-admin Rankmath section and so I cannot use the product.
    Invalid API key. Please check your API key or reconnect the site and try again.

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    Kindly ignore the RankBot’s reply here.

    Kindly follow this guide to activate the Content AI on the affected site: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Invalid API key. Please check your API key or reconnect the site and try again.’ is closed to new replies.