Hello,
We apologize for the issue you are facing with transferring account management. To move the management of your clients’ free accounts into your paid Business account, you will need to follow these steps:
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Create a Business Account: First, you need to sign up for a Rank Math Business plan if you haven’t done so already. You can choose a plan that suits your needs from the Rank Math Pricing page.
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Connect Client Accounts: After setting up your Business account, you will need to connect the existing free accounts of your clients to your new Business account. This typically involves having the clients log into their Rank Math accounts and linking them to your Business account.
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Support Ticket: If you encounter any issues or need specific guidance on merging or managing these accounts, we recommend that you reply to this ticket. A human agent from the Rank Math Support team will be able to assist you further with detailed instructions.
Thank you for raising this concern, and we are here to help you through the process!
Sources:
How Does Rank Math Provide Support for Client Websites » Rank Math
I have been developing websites for more than a decade. But it’s become obvious that I can’t continue without extensive SEO knowledge and support. But I need to know where I can get detailed instructions/training. For example, I have a Google Analytics account, but it’s different from my Google Search Console. Do I need both? Do I combine them? Do I somehow link Rank Math for each client to either or both? There’s no point in my starting a Rank Math business account if I can’t find the directions and guidance to use it effectively.
Hello,
Thank you for reaching out and for your interest in upgrading to a Rank Math Business account.
When you have successfully purchased a Business subscription from https://rankmath.com/pricing/, all you need to do to connect the sites previously connected to free accounts is to first download and install the Rank Math Business plugin from https://rankmath.com/my-account/ in addition to the free plugin already on the site.
Please note that you need both the Business (PRO) and FREE plugins installed and activated at the same time so the Business (PRO) version will work.
We have a detailed article on how to upgrade your account to PRO/BUSINESS/AGENCY on your WordPress website:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
After that, you may try disconnecting and re-connecting your site to Rank Math.
You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.
Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.
Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.
Once you follow these steps on all sites, you desire to be connected to, they will be connected to Rank Math and you can even see the list of connected sites and even set keyword limits on each connected site from: https://rankmath.com/my-account/websites/
We hope this helps. Don’t hesitate to reach out if you have further concerns.
Thanks.
Thanks, Ike. That’s perfect. Exactly what I needed.
Best,
Joel
Hello,
We are glad we could address your concern.
Do you still need our assistance with anything else or can we go ahead to close the ticket?
We look forward to helping you.
Thank you.
This ticket can be closed for now. I’ve worked most of the day on getting the free RM up to speed on several client sites, and so I’ve learned a lot. But more importantly, I’ve learned where a lot of your resources are so that I don’t have to bug Support for answers I should be able to find on my own. So far I really like the program.
I’ll start another once i get further down the road if I need more assistance.
Best,
Joel
Hello,
We are glad you are getting up to speed with Rank Math. You can always access our comprehensive Knowledge Base for detailed articles and guides on various features and functionalities.
We also have video tutorials that walk you through setting up and using Rank Math effectively.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
