Hello,
We apologize for the issue you are facing with redirecting pages using the Rank Math SEO Plugin. There could be several reasons why redirects are not functioning as expected. Here are a few troubleshooting steps you can consider:
-
Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin. Older versions may have bugs that have been resolved in updates.
-
Check Redirection Settings: Make sure that the redirection settings are correctly configured in the Rank Math dashboard. If you have enabled a module, ensure that you save your settings to apply the changes.
-
Cached Pages: If your website uses caching, it might be serving cached pages instead of the updated ones. Clear your cache and check if the redirects work afterward.
-
Debugging: You can use Rank Math’s debug redirection feature to identify any issues with your redirects. This can help pinpoint what might be going wrong.
-
Conflict with Other Plugins/Themes: Sometimes, other plugins or themes may conflict with Rank Math’s functionality. Try disabling other plugins temporarily to see if that resolves the issue.
If these steps do not resolve your issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please share the redirection you created on your website which is not working. You can share it in this structure:
Source:
Redirection Type:
Destination URL:
Or, you can share a screenshot of the redirection by using a tool like https://imgur.com/upload so that we can check this further for you.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
