I received an extra charge

#846934
  • Resolved Alberto

    1 year, 8 months ago

    Rank Math free

    I have RankMath PRO but seems like now i have a suscription to content AI.
    I dont want that and i have a no authorized suscription to it.
    I can cancel that suscription, but i want my money back.
    Otherwise i will ask to my bank to mark that payment as fraudulent.
    Thanks.

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  • Adetayo

    1 year, 8 months ago

    Hello,

    Thank you for contacting Rank Math support.

    It seems that you are currently using the Rank Math PRO plugin, but the account you have used to open this ticket is a Free account.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    We look forward to hearing back from you.

    Thanks.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I received an extra charge’ is closed to new replies.