Account for Pro Version

#846892
  • Resolved Jim Moretti

    1 year, 4 months ago

    Rank Math free

    Hello,

    I purchased RankMath Pro several years but I am not sure what my account details are because I also have multiple accounts, mostly for the free version. Can you track down my Pro version account?

    I do see RankMath in my WordPress backend and it says Rank Math Pro (Version 3.0.19). The website is [moved to sensitive data section] But what is my RankMath account for this? When I log into a few other accounts, it just says License: Free.

    I have created a another personal website, can I install RankMath Pro for this new website? I assume I donwload the free version first? How than do I install the Pro version for this new website?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with your Rank Math Pro account. Unfortunately, we cannot track down your Pro version account details directly. However, if you believe you have multiple accounts, you may want to consider merging them or changing the email associated with your Pro account. You can find more information on how to do this in our knowledge base article.

    Regarding your new website, yes, you can install Rank Math Pro for it. You will need to download the free version first. Here’s how to do it:

    1. Go to your WordPress Dashboard.
    2. Navigate to Plugins → Add New and search for "Rank Math".
    3. Click Install Now and then Activate the plugin.

    Once the free version is activated, you can install the Pro version by following these steps:

    1. Download the Rank Math Pro zip file from your Rank Math account.
    2. Go back to your WordPress Dashboard.
    3. Navigate to Plugins → Add New and click on Upload Plugin.
    4. Choose the Rank Math Pro zip file you downloaded and click Install Now.
    5. After installation, click on the Activate now link.
    6. Finally, activate your Rank Math Pro license by going to Rank Math SEO → Dashboard → Help and clicking on Connect Now.

    This will allow you to use the Pro features on your new website.

    If you have any further questions or need assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math

    Princess

    1 year, 4 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like the website is connected to a different email account. [moved to sensitive data section]

    You can purchase a new subscription from our site: https://rankmath.com/pricing

    It will not affect your site’s SEO setup and all the settings and data will stay the same on your site.

    Hope that helps. Let us know if you need any other assistance.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Account for Pro Version’ is closed to new replies.