RankMath Plugin Deactivated after update

#846151
  • Resolved Raj
    Rank Math free

    Hi,

    I have the RankMath SEO Plugin (Free) for WordPress.
    I tried to update the plugin by clicking on on “Install xx) cannot recall the version number.
    After updating, RankMath Plugin dissappeared from the WordPress left menu. Therefore, I cannot use the rollback option. I can see RankMath under the installed plugin list and the only options I have are Activate | Delete.
    When i click on Activate, nothing happens.
    The the only main change I made prior to updating the Rank MAth plugin was to install and activate the Wordfence plugin. I have tried deactivating the Wordfence plugin and then activate the RankMath plugin but no luck.

    Need help to figure how to activate or rollback to previous version of RankMath Plugin.

    Thanks % Regards,
    Raj

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with the Rank Math SEO Plugin. It seems that after the update, the plugin is not activating properly, which can be frustrating.

    Here are a few steps you can try to resolve this issue:

    1. Clear Cache: Sometimes, caching plugins or server-side caching can cause issues. Clear your website cache and browser cache to see if that helps.

    2. Check for Conflicts: Since you mentioned installing Wordfence, there might be a conflict. You can try temporarily deactivating all other plugins except for Rank Math and see if it activates. If it does, reactivate your plugins one by one to identify the conflicting plugin.

    3. Manual Update: If you still cannot activate Rank Math, you might want to manually reinstall the plugin:

      • Download the latest version of Rank Math from your account area.
      • Go to Plugins → Add New → Upload Plugin in your WordPress dashboard.
      • Upload the downloaded zip file and install it.
      • After installation, click on Activate.
    4. Rollback Option: If you want to rollback to a previous version, you can use a plugin like WP Rollback, which allows you to revert to earlier versions of plugins easily. However, since Rank Math is not activating, you may need to manually reinstall an older version if you have it saved.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern, and we hope to get this resolved for you soon!

    Sources:
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    Resolving Content AI Related Issues » Rank Math

    Raj
    Rank Math free

    When I go to Plugins, search for RankMath, it shows a message saying cannot activate.
    I also see a message :
    This plugin does not work with your version of WordPress. Please update WordPress.

    My Word Press version is 6.2.2. It says this is the latest version.

    Hello,

    WordPress 6.2 is not the latest version. The recent release from WordPress is 6.6 which you can see here: https://wordpress.org/download/releases/

    At the moment, our plugin now doesn’t support 6.2 and below. See our guide about it here: https://rankmath.com/kb/requirements/

    Please make sure to update your WordPress first to active our plugin.

    Looking forward to helping you.

    Raj
    Rank Math free

    Hi,

    ok, i see that 6.2 is not the latest. However, for some reason, the site tells me:
    You have the latest version of WordPress.

    And there is no option to update it.

    Is there anyway to rollback to the old version of RankMath which works on WordPress verion 6.2?

    Hello,

    It is not safe to use any WordPress version below 6.2 which is why Rank Math does not support those versions. We’ll suggest navigating to WordPress > Updates or using this URL: your-site-url.com/wp-admin/update-core.php (change your-site-url.com to your actual website URL).

    If you’re having trouble with this, please reach out to your web hosting company, they’ll be in the best position to help with this.

    Thank you for choosing Rank Math

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘RankMath Plugin Deactivated after update’ is closed to new replies.