Account not showing subscription

Hello,

We apologize for the issue you are facing with your account not showing the subscription. Thank you for providing the screenshots; they help us understand the situation better.

To ensure that your account has an active subscription, please follow these steps:

1. Check Your Rank Math Subscription: Log in to your Rank Math account area and navigate to the Subscriptions section from the left sidebar. This will show you the current status of your subscription.
   

2. Check if Your Website is Connected: Ensure that your website is connected to the correct Rank Math account. You can verify this by going to the Websites section in your Rank Math account area. If your website is not listed, you may need to reconnect it.
   

If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for your patience, and we look forward to resolving this for you!

Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math

Hello,

We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

Thank you for choosing Rank Math and have a wonderful day!