Refund Request for Rank Math Subscription

#845378
  • Resolved Gehin

    2 months, 3 weeks ago

    Rank Math free

    Dear Rank Math Support Team,

    I hope this message finds you well. I am writing to request a refund for my recent purchase of the Rank Math plugin.

    Order Number: RANKMATH240723-1519-12130
    Date of Purchase: July 23, 2024
    Customer Name: Thomas GEHIN
    Company: Hémisphère Web

    I have tested the plugin for three days, and unfortunately, it does not meet my needs. As per your refund policy, I would like to cancel my subscription and request a full refund.

    Please let me know if you need any additional information to process my request. I look forward to your prompt response.

    Thank you for your understanding and assistance.

    Best regards,

    Thomas GEHIN
    Hémisphère Web
    t*****@h****************

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    2 months, 3 weeks ago

    Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

Viewing 1 replies (of 1 total)

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