Issue

#844878
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with Rank Math not displaying the URL on the Google Search Dashboard. This could be due to a glitch in the connection between Rank Math and your Google account.

    To troubleshoot this issue, please follow these steps:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option at the top right. This will help you validate the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections
      Issue with Google Analytics connection

    2. Reconnect Your Google Account: If you see a red signal, please reconnect your Google account by following the prompts after clicking on the Reconnect option.
      Reconnect Search Console connection

    3. Check Rank Math Account Connection: Ensure that your website is connected to the Rank Math account that has a PRO license. You can check this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab.
      Open the Websites tab
      Connected Websites with Rank Math

    4. Refresh Tokens: If the issue persists, it may be due to expired authorization tokens. You can refresh these by deleting the Rank Math app from your Google Account permissions here and then reconnecting it.
      Remove Access to Rank Math SEO

    If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it quickly for you!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Rakibuzzaman Siam

    2 months, 3 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 month, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issue’ is closed to new replies.