Reactivating my subscription

#843536
  • Resolved RodneyDos
    Rank Math free

    Hello, you sent me a link to Reactivate my Subscription, but I cannot find the option when I log into my account.

    I get the message that I have no active subscriptions. Can my previous subscription be activated?

    Kind regards
    Rodney

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with reactivating your subscription. If you are seeing a message that you have no active subscriptions, it may indicate that your previous subscription has been fully canceled and is no longer available for reactivation.

    To reactivate your Rank Math PRO membership, you can follow these steps:

    1. Log in to your Rank Math account.
    2. Navigate to the Subscriptions tab.
    3. If your subscription is eligible for reactivation, you should see an option to do so here.

    If you do not see any options to reactivate, it might be best to reply to this ticket, and a human agent from the Rank Math Support team will assist you further with your specific account situation.

    Thank you for raising this concern, and we hope to resolve it for you soon!

    Sources:
    How to Cancel Your Rank Math Subscription » Rank Math

    Hello

    I am trying to reactivate my subscription but I cannot find the option to renew it when I click subscriptions.

    I was given an offer of $59 to renew my subscription but was not able to before the expiry date due to resources, can this be reactivated?

    Kind regards
    Rodney

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Since the subscription has already expired and deactivated, we can’t reactivate it. You’ll have to purchase a new plan from here: https://rankmath.com/offer/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Reactivating my subscription’ is closed to new replies.