The Plugin crashed our entire website.

#842740
  • Resolved Stavros
    Rank Math free

    Hosting company says:

    Rank Math Pro caused the website to crash, we have disabled the plugin and the website was immediately restored. Tell the plugin developer that the below flaws caused this issue.

    Logs:

    Fri Jul 19 17:11:55.473592 2024
    [proxy_fcgi:error [pid 1049:tid 139853245175552 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:53.702610 2024
    [proxy_fcgi:error [pid 1049:tid 139853622650624 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:50.783470 2024
    [proxy_fcgi:error [pid 1555:tid 139851827496704 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE …………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:47.179713 2024
    [proxy_fcgi:error [pid 20454:tid 139850871187200 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_action…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:44.033263 2024
    [proxy_fcgi:error [pid 1555:tid 139850334283520 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE …………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:38.823281 2024
    [proxy_fcgi:error [pid 1555:tid 139850242062080 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:37.858495 2024
    [proxy_fcgi:error [pid 1555:tid 139849260574464 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE …………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:36.860895 2024
    [proxy_fcgi:error [pid 1555:tid 139851751962368 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:34.397564 2024
    [proxy_fcgi:error [pid 1049:tid 139852448261888 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:31.197949 2024
    [proxy_fcgi:error [pid 20454:tid 139850124564224 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_action…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:31.100964 2024
    [proxy_fcgi:error [pid 1555:tid 139850325890816 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:30.384005 2024
    [proxy_fcgi:error [pid 1555:tid 139851508737792 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:28.449644 2024
    [proxy_fcgi:error [pid 1049:tid 139851332556544 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE …………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:28.449830 2024
    [proxy_fcgi:error [pid 20454:tid 139850913150720 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE…………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:27.679593 2024
    [proxy_fcgi:error [pid 1049:tid 139852297258752 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:23.497860 2024
    [proxy_fcgi:error [pid 20454:tid 139850594359040 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE…………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:23.035923 2024
    [proxy_fcgi:error [pid 1555:tid 139850384639744 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:22.969504 2024
    [proxy_fcgi:error [pid 1555:tid 139851475166976 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:18.797367 2024
    [proxy_fcgi:error [pid 20454:tid 139853362575104 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_action…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:14.634471 2024
    [proxy_fcgi:error [pid 20454:tid 139850242062080 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE…………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:14.596226 2024
    [proxy_fcgi:error [pid 20454:tid 139850200098560 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE…………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:09.439978 2024
    [proxy_fcgi:error [pid 1049:tid 139853362607872 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:07.988431 2024
    [proxy_fcgi:error [pid 1049:tid 139851382912768 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE …………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:07.576976 2024
    [proxy_fcgi:error [pid 1049:tid 139850997012224 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:05.742863 2024
    [proxy_fcgi:error [pid 1555:tid 139852892845824 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:05.129348 2024
    [proxy_fcgi:error [pid 1555:tid 139851760355072 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:11:03.024541 2024
    [proxy_fcgi:error [pid 1049:tid 139853018670848 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE …………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:11:02.192291 2024
    [proxy_fcgi:error [pid 1555:tid 139852884453120 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:10:59.775170 2024
    [proxy_fcgi:error [pid 20454:tid 139852918023936 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_action…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:10:59.444814 2024
    [proxy_fcgi:error [pid 1555:tid 139853849155328 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:10:58.627814 2024
    [proxy_fcgi:error [pid 20454:tid 139853060634368 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE…………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:10:58.471928 2024
    [proxy_fcgi:error [pid 1555:tid 139853681366784 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:10:54.001502 2024
    [proxy_fcgi:error [pid 1049:tid 139850803980032 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query UPDATE …………racts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/clas
    …’
    Fri Jul 19 17:10:51.835822 2024
    [proxy_fcgi:error [pid 1555:tid 139852926416640 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’
    Fri Jul 19 17:10:51.311625 2024
    [proxy_fcgi:error [pid 1555:tid 139853689759488 [client 143.198.51.2:0 AH01071: Got error ‘PHP message: WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wpat_actions…………ore->stake_claim()\n#2 /home/
    795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php
    (139): ActionScheduler_QueueRunner->do_batch()\n#3 /home/7…’

Viewing 8 replies - 1 through 8 (of 8 total)
  • Stavros
    Rank Math free

    The hosting company also said to show you this:

    [19-Jul-2024 17:33:12 UTC] PHP Fatal error: Uncaught InvalidArgumentException: Unidentified action 5768958: we were unable to mark this action as having failed. It may may have been deleted by another process. in /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1089
    Stack trace:
    #0 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(305): ActionScheduler_DBStore->mark_failure()
    #1 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_HybridStore->mark_failure()
    #2 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error()
    #3 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(169): ActionScheduler_Abstract_QueueRunner->process_action()
    #4 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(139): ActionScheduler_QueueRunner->do_batch()
    #5 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/action-scheduler-high-volume.php_/action-scheduler-high-volume.php(108): ActionScheduler_QueueRunner->run()
    #6 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-includes/class-wp-hook.php(324): ashp_create_additional_runners()
    #7 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #8 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #9 /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-admin/admin-ajax.php(207): do_action()
    #10 {main}
    thrown in /home/795922.cloudwaysapps.com/axqxgxgnqn/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1089

    Hello,

    Based on the error log you provided, it appears that your database is experiencing deadlock errors. Deadlock errors occur when multiple functions attempt to update the same parts of the database simultaneously. Upon reviewing the logs, it seems that the ActionScheduler tables are becoming filled with data and are causing issues with the database server.

    In this scenario, we recommend reaching out to your hosting provider and requesting an increase in the limits of the database server. If they are unable to accommodate this request, the only alternative may be to perform a cleanup on the tables associated with ActionScheduler in order to resolve the deadlock issue.

    Please keep us updated on the progress.

    Stavros
    Rank Math free

    There are no overdue scheduled actions on our server.

    All (31746) | Complete (30346) | Failed (1373) | Pending (27)

    Hello,

    You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Meanwhile, these are happening in the ActionScheduler library but are not related to our plugin, but rather tied to that library.

    You see, the name of our plugin is mentioned there because we include that library, but we haven’t made any modifications to it. We simply load it so that the scheduled action can run on the website.

    We would recommend following this ticket in the repository of this library and trying to apply the recommended fixes there: https://github.com/woocommerce/action-scheduler/issues/530

    Looking forward to helping you.

    Stavros
    Rank Math free

    h****@n****************

    Hello,

    We can see that the email you shared has a Rank Math PRO subscription. We can merge these two accounts if you want, just let us know which email address should be used as the main login email.

    We are looking forward to hearing back from you.

    Stavros
    Rank Math free

    I own many websites, I believe I accidentally logged in with j******@g******** instead of h****@n****************.

    This case should only apply to h****@n****************. I don’t need the accounts merged as the other one goes to other websites.

    Hello,

    Understood. Let us know if you need help with anything else.

    Thank you for choosing Rank Math

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘The Plugin crashed our entire website.’ is closed to new replies.