“Page Not Found” upon attempting to connect to Rank Math account

Hello,

We apologize for the issue you are facing with the "Page Not Found" error when trying to connect your Rank Math account. This can often be related to a mismatch in the WordPress URL and Site URL settings.

Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Check WordPress Settings for URL Mismatch

• Navigate to WordPress Dashboard → Settings → General.
• Ensure that the WordPress Address (URL) and Site Address (URL) fields have the same URL. If there is any discrepancy, correct it and save your changes.

2. Disconnect and Reconnect Rank Math Account

• If the URLs are correct, try disconnecting your Rank Math account and then reconnecting it. This can sometimes resolve connection issues.

3. Clear Cache

• Clear your browser cache, website cache, and any site-level cache you may have. This can help in ensuring that old data is not causing the issue.

If the problem persists after trying these steps, we recommend replying to this ticket so a human agent from the Rank Math Support team can assist you further. Thank you for bringing this concern to our attention!

Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math

Hello,

Thank you for contacting Rank Math support.

To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.

Hello,

We are super happy that your issue has been resolved.

If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.