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Hi as I try to connect my website I get this message “Oops! That page can’t be found.”
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Hello, we apologize for the issue you are facing while trying to connect your website. The message "Oops! That page can’t be found" typically indicates a problem with the URL or the connection process.
To resolve this, please follow these steps:
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Check WordPress Settings for URL Mismatch: Ensure that there isn’t any mismatch in the URLs on your WordPress settings. Go to WordPress Dashboard → Settings → General and verify that the WordPress Address (URL) and Site Address (URL) fields have the same URL. If there is any discrepancy, correct it and save your changes.

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Disconnect and Reconnect Your Website: If the URLs are correct, try disconnecting your website from Rank Math and then reconnecting it. You can do this by going to Rank Math SEO → Dashboard → Help and selecting Disconnect Account. After that, click on the Connect Now button to reconnect your website.


If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Sorry, You Are Not Allowed to Access This Page » Rank Math
Website Not Shown In Rank Math Account Area » Rank MathI still have the same problem after disconnecting I can’t connect
“Oops! That page can’t be found.
It looks like nothing was found at this location. Maybe try one of the links below or a search?”Hello,
Thank you for contacting Rank Math support.
The Rank Math connection is working fine on our end. Please try once again and let us know if you’re still having issues with it.
If you’re still unable to connect to your Rank Math account, then please share access to your website so we can help you investigate the issue. Follow these steps:
- Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
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The ticket ‘connect my website’ is closed to new replies.